Matchbook shooting themselves in the foot.
I’ve recently started using Matchbook as they are offering 0% commission on their Soccer markets till April 1st. The odds are pretty decent and they offer $AUD accounts. I’ve heard others complain about the site layout, but I like it. I rarely use it though, instead opting for the app, which needs a bit of work, but does an ok job.
If your betting any of the Soccer models I bet then you should be signed up here. Last week I placed 60% of my bets here, when the majority are usually placed at Pinnacle. There is my marketing for Matchbook done. There is a banner below you can click to signup and I’ll make about 5 cent from that.
Now the reason they are idiots. As you can see in the image below, their events dropdown on the left hand side has no events in it. So you can’t actually do anything apart from bet on the events you see on the homepage. The events tab takes at least 5minutes and longer for me before it is populated. No one is going to wait around for this. I have emailed Matchbook and hope they fix it soon. The app still works fine.
Companies do this all the time, they offer something which will be a big draw (0% commission) and then stuff it up completely by not making sure the site is 100% ready to go. New users won’t stick around more then 10 seconds let alone 5 minutes. Matchbook need to have this fixed in minutes, not the hours or days it will take. By the time you read this it should be fixed and even though they have made a simple error, that shouldn’t stop you from joining and getting the best odds possible. Hopefully betfair starts to see a decline in their markets and steps up their game instead of coasting on their first to market advantage.