Please explain Pinnacle

I love Pinnacle Sports, over 60% of my bets are placed there and apart from the Australian specific sports and the lower English soccer leagues, I can always get my bets fully matched. They are known as the best sportsbook out there and a lot of their advertising is centered around the fact that “Winner are Welcome”. Here is a blurb found on Pinnacles site.

What happens to successful players elsewhere?

If you are a consistently profitable player at other online bookmakers, you will find your stakes limited, or in some cases your account closed. Clearly everyone who bets aspires to be profitable, so there is a huge disincentive to opening an account with a bookmaker that operates this policy. Crucially, you won’t find this advertised alongside their sign-up incentives.

Pinnacle Sports is clear on these issues: winners are welcome, and our high limits apply equally to all customers.

I have bolded the last sentence and once again bring it to your attention. “our high limits apply equally to all customers”

This website has allowed me to meet a vast variety of professional and part time bettors and we do talk on a regular basis. A sort of sports betting brains trust.

The new NBA season is upon as and we were talking about some new strategies and by pure chance we saw that Pinnacle is in fact limiting some players. I asked the players to send me a screenshot and you can see below that one of them is limited to win $10,000 and the other has a raised limit and can win up to $14,000. My personal account also has a 10k max win.

As is clear here, their high limits DO NOT apply equally to all customers. After talking some more we came to our own conclusions. The account with the higher limits is a long term loser with Pinnacle while the lower (or what looks like the line that the majority of people get), has been a long term winner. It is 100% clear that Pinnacle does do some sort of profiling of their players and do change the amount they are allowed to bet. In this case it makes no difference as the limits are so high, but the bigger issue is that Pinnacle’s advertising is also misleading.

After some more looking around, all max bets on all sports and bet types are different for these accounts. I think Pinnacle has a lot of explaining to do.